Information We Collect

While using our website, online applications, maintenance request forms, showing request forms, Tenant Web Access registration, Owner Web Access registration, reservation forms, or general inquiry forms, we may collect:

• Name
• Mobile phone number
• Email address
• Mailing address
• Rental application information
• Maintenance request information
• Communication preferences
• Any additional information voluntarily submitted by you

How We Use Your Information

We may use your information to:

• Deliver text messages and service-related updates
• Respond to inquiries and provide customer support
• Communicate regarding rental inquiries, leasing, applications, maintenance requests, appointments, and account notifications
• Provide important property-related communications and updates
• Improve our services and user experience

Message Content

Messages may include rental inquiries, leasing information, appointment reminders, maintenance updates, account notifications, property-related updates, and other service-related communications.

Message and data rates may apply. Message frequency varies.

Data Security

We take reasonable measures to protect information submitted through our website, forms, portals, and communication systems.

We do not sell or share your personal information.

Opt-Out

You can opt out of our messages at any time by replying “STOP” to a message. Reply “HELP” for more information.

Contact Us

For questions or concerns regarding this Privacy Policy or your data, please contact us at:

Prospect Realty Group
734.603.2770
ckennedy@irgmi.com

CTIA Compliance

Our services comply with applicable CTIA guidelines and industry standards.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.